Who We Are

The company envision to bring cloud-based IP-PABX (Private Automated Branch Exchange) Service, Call Centre Solution, Customise Support System and Ticket Support Solution, to enable SMEs and Enterprise customers to utilize a one-stop solution under one umbrella with support for integration of the different solutions. Customers would also be able to get additional Value Added Services like 1800 & 1300 Toll free number instantly or remain your current number with our FXO or E1 Box install at your premise.

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Product Comparison

 

 

Our Products

Cloud Office Solution

Cloud Based PBX VoIP solution enables you to make calls anywhere anytime

Supported Hardware

We partner with leading hardware vendors to provide best voice quality and services.

Cloud Call Center

Better managed and monitor your call agents through live dashboard of all calls status.

Software Collaboration

Providing other option such as softphone and mobile apps to bring convenience to users

Fax to email

Receive fax through email and send fax without a fax machine.

Technical Support

Live Chat, FAQ and ticketing system to provide easy access to our technical staff

Customer Service Outsourcing

Save on operation costs by outsourcing to us in picking up all your business calls.

SMS Services 

Provide mobile messaging business solution . Our solutions included BULKS SMS and 2 WAY SMS- SIM HOSTING.

SME  Growth Initiative  

Cfoni Envision to help the growth of the SME in Malaysia economic. One-stop competency centres that help SMEs improve productivity.

Recent Blog Articles
Improving your Cloud Telephony Voice quality with a few option below

Improving your Cloud Telephony Voice quality with a few option below

Editor 19/01/2017 0
 Cloud Telephony systems allow businesses to communicate over the Internet, providing quick access to information that has become essential to survivi...
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Customer Service Solution (CSS)

Customer Service Solution (CSS)

Editor 23/03/2016 0
Customer Service solution is also known as customer service outsourcing. Why call it customer service solution? We simply believe that we are offering...
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Cloud Call Centre Solutions

Cloud Call Centre Solutions

Editor 28/07/2015 0
Cloud Call Centre Solutions CFONI has always been focusing on cloud solution “pay as you use” model to help businesses to optimize their operation cos...
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Deciding Between a Cloud-based and Premises-based Solution

Deciding Between a Cloud-based and Premises-based Solution

Editor 28/09/2015 0
When deciding the best phone system for your business, there are several aspects to consider, as it is the most critical decision, determining whether...
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Should Your Business Switch to VoIP/Cloud PBX?

Should Your Business Switch to VoIP/Cloud PBX?

Editor 06/01/2019 0
Should Your Business Switch to VoIP/ Cloud Office Phone Solution? You're at an internet café and get an important business call--on your laptop. You'r...
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Why should we use VoIP/ Cloud Office Phone Solution

Why should we use VoIP/ Cloud Office Phone Solution

Editor 06/01/2019 0
 VoIP is increasingly becoming the go-to choice for the telecom companies due to its ease of use and popularity. Any why is this? It is cost-effective...
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Top business router that support number of user on the network

Top business router that support number of user on the network

Editor 31/01/2019 0
 Regardless of the make or model. These settings include that both SIP ALG (Session Initial Protocol Application Layer Gateway) and SPI (Stateful Pack...
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Why use Cloud Office Solution compare traditional phone

Why use Cloud Office Solution compare traditional phone

Editor 13/03/2020 0
Many people do not know why we need to switch to Cloud PBX instead of traditional office phone. With 3 simple reason, Complementary Features, Easy to ...
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Cloud Phone Systems for remote workers

Cloud Phone Systems for remote workers

Editor 19/03/2020 0
 Cloud/Hosted Telephony is quickly become the number one way many businesses are choosing to go when it comes to deciding the future of their business...
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